Terms & Conditions – Nest Solar Battery

These Terms of Service and Use apply to Nest Solar Battery ("Nest Solar Battery", "we", "us", or "our") and any associated websites, platforms, applications, or services operated by us (collectively, the "Services").

By accessing or using our Services, products ("Products"), or systems, you agree to be bound by these Terms. If you do not agree, you must not use our Services or Products.

1. Use of Services

Customers may use our Services to monitor, manage, and interact with solar battery systems and related energy products.

You are responsible for:

• Your use of the Products and Services

• Any users you authorise to access your system

If you allow others access (e.g. installers, family members), you accept full responsibility for their actions.

2. Changes to Terms

We may update these Terms at any time. Updated versions will be published on our website.

Continued use of our Services after changes means you accept the updated Terms.

3. Products & Remote Operation

Some Services may allow remote operation of devices and energy systems.

You acknowledge:

• Improper configuration or use may cause damage

• Nest Solar Battery is not liable for damage caused by misuse, incorrect setup, or third-party integrations

4. Intellectual Property

All content, software, systems, and materials are owned by Nest Solar Battery or its licensors.

You are granted:

• A limited, non-exclusive, non-transferable licence for personal or business use

You must not:

• Copy, modify, distribute, or resell any part of the Services

• Remove copyright or branding

5. Access Requirements

You are responsible for:

• Internet access and fees

• Compatible devices and equipment

• Data security on your network

We are not responsible for:

• Internet failures

• Data transmission issues

• Third-party network problems

6. Equipment & Installation

You must:

• Properly install and maintain all equipment

• Follow manufacturer and system guidelines

We are not liable for:

• Equipment failure

• Incorrect installation

• Communication or connectivity issues

We may:

• Perform remote diagnostics and updates

• Install software updates automatically

For safety, systems may shut down if offline for extended periods.

7. Data Collection & Use

Our systems may collect:

• System setup details (e.g. location, system size)

• Energy production, storage, and consumption data

• Device performance and technical data

By using our Services, you consent to:

• Collection and processing of this data

• Sharing with trusted third-party partners where required

We are not responsible for third-party products or services.

8. Communications

We may send:

• Service updates

• Alerts and performance reports

• Promotional communications

You can opt out of marketing communications at any time.

9. Service Features

We may:

• Add, modify, or remove features at any time

• Update software remotely without notice

10. Fees

Some Services may be free, while others may require payment.

Any fees will be clearly outlined in a separate agreement.

11. Disclaimer (No Warranties)

To the maximum extent permitted by law:

• Services and Products are provided "as is"

• We do not guarantee uninterrupted or error-free operation

• We are not liable for:

  • Loss of energy or profits

  • System errors or downtime

  • Third-party failures

  • Internet or communication issues

12. User Obligations

You agree to:

• Follow all applicable laws and regulations

• Use Products according to instructions

• Not misuse or interfere with the system

13. Termination

We may suspend or terminate access if:

• You breach these Terms

• Payments are not made

• Products are no longer in use

Some obligations will continue after termination.

14. Indemnity

You agree to indemnify and hold Nest Solar Battery harmless from any claims, damages, or losses arising from:

• Your use of the Services

• Your breach of these Terms

• Actions of users you authorise

15. Privacy & Data

We handle personal information in accordance with our Privacy Policy.

Communications sent to us (e.g. feedback) may be used by us unless prohibited by law.

16. Third-Party Links & Products

Our Services may include third-party content or links.

We are not responsible for:

• Third-party accuracy or reliability

• Third-party products or services

Use them at your own risk.

17. Open Source Software

Some software components may be subject to open-source licences.

Your rights to those components are governed by their respective licences.

18. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

If any part of these Terms is invalid, the remaining provisions remain enforceable.

19. Contact

For questions regarding these Terms, contact:

Nest Solar Battery
Email: nestsolarbattery@gmail.com